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Customer Care

Privacy Policy

Protecting your trust and personal information.

1. Information We Collect

When you place an order with Chocolade House, we collect details necessary to process your purchase, including your name, email address, phone number, shipping address, and optional company GST details for corporate billing.

2. Protection of Custom Uploaded Photos & Logos

Any personal photos, company logos, or message graphics provided for customized printing are used strictly for processing your specific order. We never share, publish, or sell your personal images.

3. Secure Payment Gateway

We do not store your credit/debit card numbers or net banking passwords. All online payments are securely processed through RBI-compliant, encrypted payment gateways.

4. Third-Party Sharing

Your shipping data is shared solely with our verified courier delivery partners to fulfill doorstep delivery. We strictly do not sell user data to external marketers.

For privacy queries or data removal requests, reach out to info@chocoladehouse.in.